Shipping

ORDER PROCESS

La Reyna CAD and US orders and shipments are processed and shipped via Canada Post or DHL within 2-3 business days, pending payment authorization and verification. All international orders will be shipped via DHL or Purolator within 2-3 business days, pending payment authorization and verification. 

MADE TO ORDER/PRE ORDER

Some styles are made to order (each made to order product is stated on the product description of the product page). For made to order styles you can expect estimated shipping to be within 1 week after purchase unless otherwise stated. 

INTERNATIONAL SHIPPING

International orders are orders shipped to countries other than the U.S. International orders will be shipped via UPS or DHL shipping unless notified otherwise. International shipping costs vary with shipping location. All international packages will come with tracking. During this time of COVID-19 items do have a longer shipping time. Be patient babe.

TAXES & DUTIES

Orders that are designated for shipment to countries outside of Canada may be subject to local taxes, customs, duties, and fees levied by the destination country. The recipient of the shipment is the importer of record in the destination country and is responsible for all Import Fees. If you refuse a shipment from La Reyna, you are responsible for the original purchase and shipping charges, any Import Fees that are incurred on the package, and the cost of returning the package to us.

INTERNATIONAL SHIPPING METHODS AND COSTS

International orders will be shipped via DHL. To estimate shipping and tax fees select state and zip code upon checkout. La Reyna is not responsible for delays in shipping or delivery due to force of nature or other uncontrollable events.